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  • [ January 6, 2021 ] Journey Mapping During the “New Normal” UX Must-Reads
  • [ December 30, 2020 ] Getting the Job Done: Working with Designers UX Must-Reads
  • [ December 24, 2020 ] What will UX be like in 2021? UX Must-Reads
Home2019April

Month: April 2019

Sienna_Tales_A_young_woman's_story_in_a_future_shaped_by_technology
UX Must-Reads

Sienna Tales: Story of a Young Woman in a future shaped by Technology

April 30, 2019 0

Its 2030, and this is the story of Sienna, a young woman whose life unfolds in a future shaped by tomorrows technology. This is also a tale of changing of socio-economic mores, attitudes and adoption […]

5_ways_to_make_AI_product_gain_social_trust
Future UX

5 easy ways to make your AI product gain social trust

April 25, 2019 0

Ai brings with it the power to gather, evaluate and act upon the vast quantity of data. This coupled with its inherent self-learning capabilities makes Ai one of the most mistrusted platforms in the technology […]

Mostchallengingproblem_leadsto_poorCX_waystofixit
Customer Experience

What is the one problem for all businesses, yet so challenging that solving which can ensure superior customer experience?

April 25, 2019 0

The process of optimising customer experience is always a tough nut to crack. Because customer experience is cohesive. It is the experience the customer has by engaging with an organisation as a whole and not […]

UX Must-Reads

Creating Customer Experiences – UserTesting’s CX Report 2019

April 24, 2019 0

In March of 2019, UserTesting.com launched their sixth annual report on customer-centric industry trends. We reviewed the report and offer the following insights. Digitizing Is Outdated… But Not Really We were surprised at the weight […]

AI's_Greatest_asset_can_be_its_greatest_weakness
Future UX

How AI’s greatest asset can be its greatest weakness?

April 22, 2019 0

With thousands of new digital products crowding each slice of the market, it has become almost impossible to differentiate products. But we still trust some products, while never hesitate to curl up our brows when […]

Businesses based only on transactional customer relationships are dying
Customer Experience

Businesses based only on transactional customer relationships are dying. Here is a new tactic to grow business today

April 22, 2019 0

A Customer-Connected Experience cannot be delivered to the customer until the company dig into the data and gets in touch with the customer on a personalised level. Age of connected Experiences Instead of delivering a […]

UX Must-Reads

Customer-focused Content: Creating Content People Want and Need

April 18, 2019 0

Everyone is talking about content. Stressing its importance, bemoaning not having enough of it, making it the answer to every problem: Website traffic dropping? “We need new blog content.” Leads lagging? “If only we had […]

4-brain-hacks_only_UX_experts_used_to_supercharge_user_experience_and_why_you_should_start_using_them
UX Psychology

4 Brain Hacks only UX Experts used to supercharge user experience & why you should start using them

April 15, 2019 0

Here are 4 critical learning about human brain that will change the way you design your next digital product or service. These hacks will undoubtedly supercharge UX. […]

UX Must-Reads

Learn, Discover, Find, and Search: Elements of Usable Design

April 10, 2019 0

A while back Amy Grace Wells, one of the editors of UX Booth, pitched me an article idea: What do you think of an article that explains, compares, and contrasts the ideas of learnability, searchability, […]

Are you listening to users_ Then your UX project is heading towards trouble.
UX Research

Are you listening to users? Then your UX project is in trouble. Here’s a secret technique to unlock user needs in your next UX project

April 9, 2019 0

The title of this article might appear to be counter-intuitive to what we understand about user experience and user research. But its true for a specific reason. By nature, many UX researchers have a tendency […]

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Must-Read Posts

Fail with data if you ignore these steps
Information Design

Fail with data, if you dont follow these steps

March 30, 2019 0

The take away from an ancient human is “if you value your life at all, you will learn to show and not tell. And you will visualize your data”. The same is applicable in the […]

UX Must-Reads

Getting UX Writing Right with Microcopy

July 15, 2020 0

Getting Started with UX Writing With the annual salary reaching $97K, the job of the UX writer has been successfully attracting a lot of people who work as copywriters. But there’s a problem. Many make […]

UX Must-Reads

Designing for Change with the Knoster Model

August 6, 2020 0

Every experience we have changes us. Every experience we design changes others. Change is inevitable and unavoidable. If this is true, why do people hate or fear change? For starters, change takes effort (effort = […]

AI mistakes are too risky_ Here is how to fix them
Future UX

AI mistakes are too risky: Here is how to fix them

March 27, 2019 0

Artificial intelligence is based on complex data analysis. One acquired skill of AI System is that it adapts to the given information. There are processes that analyse that data, predict and make decision based on […]

5_ways_to_make_AI_product_gain_social_trust
Future UX

5 easy ways to make your AI product gain social trust

April 25, 2019 0

Ai brings with it the power to gather, evaluate and act upon the vast quantity of data. This coupled with its inherent self-learning capabilities makes Ai one of the most mistrusted platforms in the technology […]

  • Adding Voice to the Touch Screen User Experience
  • 10 Prototyping Tools for Designers in 2021
  • Journey Mapping During the “New Normal”
  • Getting the Job Done: Working with Designers
  • What will UX be like in 2021?
  • Let’s Talk About More Than the Weather
  • Designing for the New Reality: Getting Rid of Pre-COVID Assumptions
  • Uncharted Waters: Why It’s Important to Design for Newcomers
  • Cut Your Design Sprint Time in Half
  • Part 2: Real-World Example of Designing for Customer Intentions
AI AI-UX AI systems artificial intelligence Banking customer experience customer experience cx Ekta Rohra Jafri Future Futurism Human Computer Interaction information architecture information design information organisation machine learning and UX Sienna Tales Technology user experience user experience research user research users Ux Booth ux design UX psychology Youth
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EDITOR’S PICK

  • User needs, and why your organization doesn’t care about them

    May 22, 2019 0
    Editor’s note: We are excited to share this excerpt from GatherContent’s book Lead with Content. Organizations generally survive in the early days of their existence for one of two reasons: They genuinely meet one or more [...]
  • Customer-focused Content: Creating Content People Want and Need

    April 18, 2019 0
    Everyone is talking about content. Stressing its importance, bemoaning not having enough of it, making it the answer to every problem: Website traffic dropping? “We need new blog content.” Leads lagging? “If only we had [...]
  • Designing for Change with the Knoster Model

    August 6, 2020 0
    Every experience we have changes us. Every experience we design changes others. Change is inevitable and unavoidable. If this is true, why do people hate or fear change? For starters, change takes effort (effort = [...]
  • 5_ways_to_make_AI_product_gain_social_trust

    5 easy ways to make your AI product gain social trust

    April 25, 2019 0
    Ai brings with it the power to gather, evaluate and act upon the vast quantity of data. This coupled with its inherent self-learning capabilities makes Ai one of the most mistrusted platforms in the technology [...]
  • What will UX be like in 2021?

    December 24, 2020 0
    As we close out 2020, let’s reflect on the past year and look ahead to what’s likely in store for the UX industry next year. Despite a pandemic and other major challenges, UX continues to [...]

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