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LATEST
  • [ February 24, 2021 ] Journey Mapping in the New Normal: Part 2 UX Must-Reads
  • [ February 17, 2021 ] Getting Started with Statistics for UX UX Must-Reads
  • [ February 3, 2021 ] Actions Not Artifacts: Influencing Change within Your Organization UX Must-Reads
  • [ January 27, 2021 ] UX Writing is the Key to Effective Onboarding UX Must-Reads
  • [ January 20, 2021 ] Adding Voice to the Touch Screen User Experience UX Must-Reads
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Future UX

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Future UX

5 easy ways to make your AI product gain social trust

April 25, 2019 0

Ai brings with it the power to gather, evaluate and act upon the vast quantity of data. This coupled with its inherent self-learning capabilities makes Ai one of the most mistrusted platforms in the technology […]

AI's_Greatest_asset_can_be_its_greatest_weakness
Future UX

How AI’s greatest asset can be its greatest weakness?

April 22, 2019 0

With thousands of new digital products crowding each slice of the market, it has become almost impossible to differentiate products. But we still trust some products, while never hesitate to curl up our brows when […]

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Future UX

Why Next 10 Years of UX Will Smash the Last 10

March 30, 2019 0

In his Las Vegas Keynote, Jakob Nielsen, Usability Pioneer, Cofounder Nielsen Norman Group touches upon the major and exciting challenges awaiting UX practitioners in both the short term and long term. A few of them, may even surprise you. […]

AI mistakes are too risky_ Here is how to fix them
Future UX

AI mistakes are too risky: Here is how to fix them

March 27, 2019 0

Artificial intelligence is based on complex data analysis. One acquired skill of AI System is that it adapts to the given information. There are processes that analyse that data, predict and make decision based on […]

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Future UX

One factor that makes or breaks AI systems; It is not technology

March 27, 2019 0

Ignore this one factor and you can be sure to break your new AI system based innovation and the surprising fact is that this factor is not anything related to technology but based on human behavior. […]

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Sivaprasad Paliyath

UX Consultant | Mentor | Trainer
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Must-Read Posts

UX Must-Reads

User needs, and why your organization doesn’t care about them

May 22, 2019 0

Editor’s note: We are excited to share this excerpt from GatherContent’s book Lead with Content. Organizations generally survive in the early days of their existence for one of two reasons: They genuinely meet one or more […]

UX Must-Reads

Getting UX Writing Right with Microcopy

July 15, 2020 0

Getting Started with UX Writing With the annual salary reaching $97K, the job of the UX writer has been successfully attracting a lot of people who work as copywriters. But there’s a problem. Many make […]

Banks_going_out_of_business_ways_to_address
Customer Experience

Banks will go out of business, if they ignore these 4 steps

March 27, 2019 0

With reference to today’s Banking and its age-old traditions, a new digital experience can be derived, with respect to the digitalised world of mobile apps. There is a technology and customer-convenience driven shift in bank-customer […]

UX Must-Reads

Designing for Change with the Knoster Model

August 6, 2020 0

Every experience we have changes us. Every experience we design changes others. Change is inevitable and unavoidable. If this is true, why do people hate or fear change? For starters, change takes effort (effort = […]

Mostchallengingproblem_leadsto_poorCX_waystofixit
Customer Experience

What is the one problem for all businesses, yet so challenging that solving which can ensure superior customer experience?

April 25, 2019 0

The process of optimising customer experience is always a tough nut to crack. Because customer experience is cohesive. It is the experience the customer has by engaging with an organisation as a whole and not […]

  • Journey Mapping in the New Normal: Part 2
  • Getting Started with Statistics for UX
  • Actions Not Artifacts: Influencing Change within Your Organization
  • UX Writing is the Key to Effective Onboarding
  • Adding Voice to the Touch Screen User Experience
  • 10 Prototyping Tools for Designers in 2021
  • Journey Mapping During the “New Normal”
  • Getting the Job Done: Working with Designers
  • What will UX be like in 2021?
  • Let’s Talk About More Than the Weather
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EDITOR’S PICK

  • UX Researchers Can Become Leaders in a Designer’s World

    August 26, 2020 0
    While UX has seen an increase in the level of leadership over the years, those taking the reins of the teams have largely come up the ranks from visual or UX design paths with researchers [...]
  • Creating Customer Experiences – UserTesting’s CX Report 2019

    April 24, 2019 0
    In March of 2019, UserTesting.com launched their sixth annual report on customer-centric industry trends. We reviewed the report and offer the following insights. Digitizing Is Outdated… But Not Really We were surprised at the weight [...]
  • 4 things our editors are reading this week to be better designers

    June 27, 2019 0
    Each week when my co-editor Jess and I meet, we not only talk about upcoming UX Booth articles, but also great articles from other publications that teach, inspire, or otherwise make us better UX practitioners [...]
  • Sienna_Tales_episode1_resized

    Saved by CASPR

    May 3, 2019 0
    2030: Sienna Tales: Episode 1: Sienna’s tales give you futuristic insight on how things pan out for us in 2030. Can the TV filter out ads and personalize them for your context? Can the fridge [...]
  • Banks_going_out_of_business_ways_to_address

    Banks will go out of business, if they ignore these 4 steps

    March 27, 2019 0
    With reference to today’s Banking and its age-old traditions, a new digital experience can be derived, with respect to the digitalised world of mobile apps. There is a technology and customer-convenience driven shift in bank-customer [...]

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