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  • [ January 20, 2021 ] Adding Voice to the Touch Screen User Experience UX Must-Reads
  • [ January 13, 2021 ] 10 Prototyping Tools for Designers in 2021 UX Must-Reads
  • [ January 6, 2021 ] Journey Mapping During the “New Normal” UX Must-Reads
  • [ December 30, 2020 ] Getting the Job Done: Working with Designers UX Must-Reads
  • [ December 24, 2020 ] What will UX be like in 2021? UX Must-Reads
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4_user_trends_that_make_or_break_digitalTransformation_projects
Customer Experience

4 User Trends that make or break digital transformation projects

May 14, 2019 0

When the going gets tough, the tough get going. The same principle applies to a transactional exchange between the customer and the right kind of product in the digital world. Let’s list out a few […]

Mostchallengingproblem_leadsto_poorCX_waystofixit
Customer Experience

What is the one problem for all businesses, yet so challenging that solving which can ensure superior customer experience?

April 25, 2019 0

The process of optimising customer experience is always a tough nut to crack. Because customer experience is cohesive. It is the experience the customer has by engaging with an organisation as a whole and not […]

Businesses based only on transactional customer relationships are dying
Customer Experience

Businesses based only on transactional customer relationships are dying. Here is a new tactic to grow business today

April 22, 2019 0

A Customer-Connected Experience cannot be delivered to the customer until the company dig into the data and gets in touch with the customer on a personalised level. Age of connected Experiences Instead of delivering a […]

Banks_going_out_of_business_ways_to_address
Customer Experience

Banks will go out of business, if they ignore these 4 steps

March 27, 2019 0

With reference to today’s Banking and its age-old traditions, a new digital experience can be derived, with respect to the digitalised world of mobile apps. There is a technology and customer-convenience driven shift in bank-customer […]

customercomplaints_waystofix
Customer Experience

Too many customer complaints? Here are 5 ways, you never considered, to fix them

March 27, 2019 0

Accomplishing one’s work to the client’s satisfaction can always be a tough business to go about. Here are 5 ways that you never thought for creating a distinguished customer experience. […]

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Must-Read Posts

UX Must-Reads

Designing for the New Reality: Getting Rid of Pre-COVID Assumptions

December 2, 2020 0

Who would have expected that a global pandemic would have been the stimulus to radically increase the usage of digital spaces we employ every day for socialization, entertainment, work, and especially healthcare. According to a […]

UX Must-Reads

Cut Your Design Sprint Time in Half

November 18, 2020 0

Any company that has created a product in the digital sphere will no doubt be familiar with the purpose of Design sprints. Traditionally both back end and front end developers, designers, marketing teams and other […]

UX Must-Reads

UX Dark Patterns: Manipulinks and Confirmshaming

June 5, 2019 0

Back in 2005—when email marketing was at its height—most of us enjoyed getting emails from some of our favorite publications or brands. But after a few months (or years) of emails, it was time to […]

UX Must-Reads

Getting UX Writing Right with Microcopy

July 15, 2020 0

Getting Started with UX Writing With the annual salary reaching $97K, the job of the UX writer has been successfully attracting a lot of people who work as copywriters. But there’s a problem. Many make […]

UX Storytelling

Fitts Law is not even a Law !!

August 20, 2020 0

“Fitts’ law states that the amount of time required for a person to move a pointer (e.g., mouse cursor) to a target area is a function of the distance to the target divided by the […]

  • Adding Voice to the Touch Screen User Experience
  • 10 Prototyping Tools for Designers in 2021
  • Journey Mapping During the “New Normal”
  • Getting the Job Done: Working with Designers
  • What will UX be like in 2021?
  • Let’s Talk About More Than the Weather
  • Designing for the New Reality: Getting Rid of Pre-COVID Assumptions
  • Uncharted Waters: Why It’s Important to Design for Newcomers
  • Cut Your Design Sprint Time in Half
  • Part 2: Real-World Example of Designing for Customer Intentions
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EDITOR’S PICK

  • Adding Voice to the Touch Screen User Experience

    January 20, 2021 0
    One of the most important tasks for any designer is to make their products and services as easy as possible to use. It doesn’t matter if the product or feature is very useful if the [...]
  • Why Learning UX from Youtube & Blogs is a Very Bad Idea

    June 19, 2020 0
    There is a general pattern to the development of a UX professional, especially if that person evolves from any domains that are closely related to UX such as web development, business analysis or DevOps or [...]
  • Designing for Customer Intentions: Part 1

    October 28, 2020 0
    As UX Designers we’re fond of taking the “human-centered” approach, which involves bringing in the human perspective to all steps of the problem-solving process. Whether we are talking to customers or co-creating solutions with users, [...]
  • Designing User-Friendly Data Tables

    October 21, 2020 0
    Are you redesigning a data table for enterprise software? Suddenly you’re feeling overwhelmed. Possibly you’re looking at it wondering where to begin. Your designer eye is telling you this is a mess, you need to [...]
  • A Look into Predictive Eye Tracking Tools

    November 4, 2020 0
    In the last few decades, eye tracking technology opened new possibilities for research and provided various specialists including marketers, UX researchers, and designers with new methods to evaluate their designs. With recent advancements in AI, [...]

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